Terms of Service

Last updated: Today

Welcome to Matilda Fashion & Boutique.

These Terms of Service apply to your use of matildafashionboutique.com and any purchase made through our website.

By accessing our website or placing an order, you agree to these Terms of Service.

Online store terms

By using this website, you confirm that you are at least the age of majority in your location, or that you have permission from a parent or legal guardian to use this website.

You must not use our website, products or services for any illegal or unauthorised purpose.

You must not violate any applicable laws or regulations when using our website.

Product information

We do our best to ensure that product descriptions, images, colours, sizes and other product details are displayed as accurately as possible.

However, colours and product appearance may vary slightly depending on your device, screen settings, lighting and other factors.

Sizing may also vary between different products and suppliers. We recommend reviewing the sizing information provided on each product page before placing your order.

We reserve the right to update or change product descriptions, specifications, availability and other information at any time without prior notice.

Pricing

All prices are displayed on our website and may change from time to time.

We reserve the right to correct pricing errors, product information errors or availability errors at any time.

If your order is affected by an obvious pricing, listing or product information error, we may contact you to resolve the issue.

Where necessary, we may cancel the affected order and refund any payment already received to the original payment method.

Orders

When placing an order with Matilda Fashion & Boutique, you agree to provide accurate, complete and current information.

After placing your order, you will normally receive an order confirmation by email.

An order confirmation does not necessarily mean that your order has been fully accepted or dispatched.

We may need to review an order if there is an issue involving payment, product availability, pricing, delivery details, suspected fraud or another unexpected problem.

Refusal or cancellation of orders

We reserve the right to refuse, cancel or limit an order where reasonably necessary.

This may include circumstances involving:

Incorrect or incomplete customer information
Payment or payment verification issues
Suspected fraudulent activity
Product availability issues
Pricing or product listing errors
Unusual or suspicious order activity
Delivery restrictions or incorrect delivery details

If we cancel an order after payment has already been received, the relevant amount will be refunded to the original payment method.

Shipping

Shipping and delivery times provided on our website are estimates.

Please review our Shipping Policy for more information about order processing, estimated delivery times, shipping carriers and direct supplier fulfilment.

Some products may be shipped directly from our suppliers or fulfilment partners.

These suppliers may be located outside Australia, including in China or other international locations.

Where an order contains multiple products, items may occasionally be delivered separately.

Returns and refunds

Returns, exchanges and refunds are handled in accordance with our Returns and Refund Policy.

Nothing in these Terms of Service excludes, restricts or limits any rights you may have under the Australian Consumer Law.

Payment

We accept the secure payment methods displayed at checkout.

Depending on availability, these may include:

Credit cards
Apple Pay
Google Pay
Shop Pay
Other payment methods offered through our checkout

By submitting payment information, you confirm that you are authorised to use the selected payment method and that the information you provide is accurate.

Payment services may be provided by third party payment providers and are subject to their own terms and conditions.

Account information

You agree to provide current, accurate and complete account, billing, contact and shipping information when making a purchase.

If you create a customer account on our website, you are responsible for keeping your login credentials confidential and secure.

You are responsible for activity that takes place through your account where permitted by applicable law.

Website content and intellectual property

Unless otherwise stated, the content displayed on our website, including branding, text, graphics, logos, website design and other original material, belongs to Matilda Fashion & Boutique or is used with permission from the relevant rights holder.

You may not reproduce, distribute, modify, publish, sell or commercially use our website content without prior written permission, except where permitted by law.

Certain product images, descriptions or other materials may be supplied by manufacturers, suppliers or other third parties and remain subject to their respective intellectual property rights.

Prohibited use

You must not use our website:

For any unlawful or fraudulent purpose
To violate applicable laws or regulations
To infringe intellectual property or other legal rights
To transmit viruses, malware or other harmful code
To collect or misuse personal information belonging to others
To interfere with the security, functionality or performance of our website
To submit false, misleading or fraudulent information
To attempt to gain unauthorised access to our website, systems or customer accounts
To interfere with another person's use of our website

We reserve the right to restrict or terminate access to our website where we reasonably believe these terms have been violated.

Third party tools and links

Our website may contain links to third party websites, applications, payment providers or other services.

These third parties operate independently from Matilda Fashion & Boutique.

We are not responsible for the content, availability, privacy practices, terms or services provided by third party websites.

We recommend reviewing the relevant terms and policies before using third party services.

Availability of the website

We aim to keep our website available and functioning correctly.

However, we cannot guarantee uninterrupted or error free access at all times.

Access may occasionally be interrupted due to maintenance, technical issues, system updates or circumstances outside our reasonable control.

Limitation of liability

To the maximum extent permitted by applicable law, Matilda Fashion & Boutique will not be liable for indirect, incidental, special or consequential loss arising from the use of our website, services or products.

Nothing in these Terms of Service excludes, restricts or modifies any consumer guarantee, right, remedy or liability that cannot legally be excluded or limited, including rights available under the Australian Consumer Law.

Indemnity

To the extent permitted by law, you agree to indemnify and hold Matilda Fashion & Boutique harmless from reasonable claims, losses or expenses resulting from your breach of these Terms of Service, misuse of our website or violation of applicable law or third party rights.

Severability

If any provision of these Terms of Service is found to be invalid, unlawful or unenforceable, the remaining provisions will continue to apply to the fullest extent permitted by law.

Changes to these terms

We may update these Terms of Service from time to time to reflect changes to our business, website, services or applicable requirements.

Any updated version will be published on this page with the revised "Last updated" date.

Your continued use of our website after changes are published means that the updated Terms of Service will apply to your continued use of the website, subject to applicable law.

Contact us

If you have any questions about these Terms of Service, please contact us:

Matilda Fashion & Boutique
Email: info@matildafashionboutique.com
Website: matildafashionboutique.com