Careers
About us
Matilda Fashion & Boutique is an fashion boutique for women who want to look and feel their best, without the fuss. Our collections focus on comfortable, flattering and elegant pieces, from everyday dresses to outfits for special occasions.
We're a young and fast-growing brand serving customers across Australia. Our team works fully remotely, which means we care about results, clear communication and people who take ownership of their work. As we grow, we're looking for talented people who want to grow with us.
Open positions: Graphic Designer · Social Media Assistant
Graphic Designer (Remote, Full-time)
About the role
As our Graphic Designer, you'll shape how customers see and experience Matilda. Your work will appear everywhere: on our website, in our email campaigns and in the Facebook and Instagram ads that introduce thousands of women to our brand every week.
This is a hands-on role with lots of creative freedom. You'll work closely with the founder and marketing team, and your designs will have a direct, measurable impact on sales. If you love seeing your work perform, you'll enjoy this.
What you'll do
Website & product visuals
- Design homepage banners, collection headers and seasonal campaign visuals
- Edit and enhance product images so they look clean, consistent and on-brand
- Create graphics for size guides, promotions and landing pages
Advertising
- Design static ad creatives for Facebook and Instagram in multiple formats (feed, stories, reels covers)
- Produce several variations of each concept so we can test what works best
- Refresh and iterate on winning ads based on performance feedback
Email & social
- Create visuals for email campaigns and automated flows
- Design templates for social media posts and stories
Brand
- Help develop and maintain our visual style: colours, fonts, layouts and tone
- Make sure everything we publish looks consistent and professional
A typical day might look like
You start by checking the team channel for new requests and feedback on yesterday's ads. You spend the morning designing a set of new ad variations for a dress that's selling well, then refresh the homepage banner for an upcoming sale. In the afternoon you prepare visuals for next week's email campaign and share your work with the team for review.
What we're looking for
Must-haves
- At least 2 years of experience as a graphic designer
- Strong skills in Adobe Photoshop and Illustrator (Canva is a plus)
- A great eye for colour, typography, layout and detail
- Ability to work to deadlines and handle multiple projects at once
- Good written and spoken English
- A portfolio showing a range of your work
Nice-to-haves
- Experience in e-commerce or fashion
- Experience designing ads for Meta (Facebook/Instagram)
- Basic photo retouching or video editing skills (e.g. CapCut, Premiere Pro)
- Understanding of what makes an ad stop the scroll and convert
Social Media Assistant (Remote, Full-time)
About the role
As our Social Media Assistant, you'll be the voice of Matilda online. You'll help us build a warm, engaged community of women who love our style, and make sure every customer who reaches out feels heard and valued.
This role is perfect for someone who is organised, creative and genuinely enjoys connecting with people. You'll work closely with our designer and marketing team, and you'll have room to bring your own ideas to the table.
What you'll do
Content & planning
- Plan and maintain a monthly content calendar for Facebook and Instagram
- Write engaging captions that match our friendly, elegant brand voice
- Schedule and publish posts, stories and reels
- Collect and organise product photos, customer content and inspiration
Community management
- Respond to comments and direct messages quickly and kindly
- Answer common customer questions about sizing, orders and shipping
- Flag complaints or urgent issues to the right person
- Hide spam and keep our pages clean and welcoming
Trends & insights
- Keep an eye on fashion and social media trends relevant to our audience
- Suggest new content ideas, formats and campaigns
- Track key results (reach, engagement, follower growth) and share a short monthly overview
Ad support
- Monitor comments on our ads and reply where needed
- Share customer feedback and recurring questions with the team
A typical day might look like
You start by working through new comments and messages from overnight. Then you schedule the day's stories and check the content calendar for the rest of the week. Around midday you brainstorm ideas for an upcoming collection launch with the designer. In the afternoon you write captions for next week's posts, check how recent content performed and note a few trends worth trying.
What we're looking for
Must-haves
- At least 1 year of experience managing social media for a brand or business
- Excellent written English with a warm, positive tone
- Experience with Meta Business Suite or similar scheduling tools
- Organised, reliable and able to work independently
- Comfortable handling customer questions with patience and care
Nice-to-haves
- Interest in women's fashion
- Experience with customer service in e-commerce
- Basic skills in Canva or CapCut for quick edits
- Experience creating content for an audience of women aged 40+
What we offer
- Fully remote: work from home, no commute
- Stable schedule: regular working hours, Monday to Friday
- Fair pay: competitive monthly salary based on experience
- Real impact: your work directly shapes a growing brand and you'll see the results
- Room to grow: as we expand, so do the opportunities, including more responsibility and new roles
- Supportive team: clear communication, honest feedback and appreciation for good work
How to apply
Send an email to info@matildafashionboutique.com with the job title in the subject line (e.g. "Application – Graphic Designer") and include:
- Your CV
- A short message about why you'd like to join Matilda
- Graphic Designer: a link to your portfolio
- Social Media Assistant: links to social media accounts you've managed (if available)
Our hiring process
- Application review: we read every application carefully
- Short video call: a relaxed introduction to get to know each other
- Small paid test task: a short, practical assignment related to the role
- Offer: if it's a match, we'll welcome you to the team
We aim to reply to every applicant within 7 working days.